This explains what Loyal Sathii does with personal information. There are two different groups of people involved, and the answer is different for each.

If you are a customer of a shop

When you open a stamp card at a shop, that shop holds your details and we hold them on the shop's behalf. What is stored is:

• Your phone number, which is how your card is found again.
• The name you typed, if you gave one.
• Your stamps, the rewards you have earned, and when each one happened.
• If you turned on notifications, an anonymous token from your browser that lets us deliver them. It does not identify you outside the app.

That is all. There is no tracking, no advertising, no third-party analytics on your stamp card, and your details are never sold or shared with anyone.

Each shop is separate. A shop can only ever see its own customers. If you hold a card at two shops, neither knows about the other.

To see, correct or delete what a shop holds about you, ask that shop — it is their information and they can delete your record themselves. If you cannot reach them, contact us and we will help.

If you run a shop

We hold your shop name, your contact details, your plan and billing dates, and anything you typed when you applied. We use it to run your account and to contact you about the service.

Your customer list is yours. We do not use it for anything except running your card, we never contact your customers on our own behalf, and you can export the whole thing as a spreadsheet whenever you like.

If you fill in the application form

We keep what you sent, plus your IP address and browser, so we can reply and so we can stop the form being abused. If you do not become a partner we keep it only as long as we need it to answer you.

Cookies

One cookie, to keep you signed in. There are no advertising or tracking cookies anywhere on this site or on any shop's card.

Keeping it safe

Passwords are stored hashed and can never be read back, not even by us. Everything travels over an encrypted connection. Each shop's data is separated at the database level and every query is checked against the shop making it.

How long we keep things

While your account is open. If a shop leaves, we delete its customers, stamps and rewards with it.

Asking us something

Use the contact page and we will get back to you.

A note on this page

This describes honestly what the software does. It is not legal advice, and the rules where you operate may require more than this says. Have a lawyer read it against local law before you rely on it.